Shipping & Handling

We offer free shipping on all orders, worldwide.
The shipment of your products is our highest priority, and we work with trusted international fulfillment partners to ensure reliable delivery.

Processing Time

Once your payment is confirmed, your order is immediately sent to our fulfillment center for verification, quality inspection, and packaging.
This process typically takes 1–4 business days before shipment.

Shipping Time

Shipping time refers to the period after the order has been dispatched.
Delivery usually takes 7–14 business days, depending on your location and the shipping method available.

Please note that these are estimated delivery times.
Factors such as international customs processing, national holidays, or high-volume periods may cause slight delays.

We always strive to deliver your order as quickly as possible, but we cannot guarantee specific delivery dates.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
You can use this tracking number to monitor your shipment status at any time.

Please note:

  • While most shipping carriers provide tracking updates, we cannot guarantee tracking availability for all countries or shipping methods.

  • Tracking updates may take 1–5 days to appear online after dispatch.

Address Accuracy

Please ensure that all shipping information provided during checkout is complete and accurate.
We are not responsible for failed deliveries due to incorrect or incomplete addresses.
Orders shipped to the address provided by the customer are considered successfully delivered once confirmed by the carrier.

Lost, Stolen, or Unclaimed Packages

Once the tracking system shows an order as “Delivered”, it is considered complete.
We are not responsible for lost, stolen, or unclaimed packages after delivery confirmation.
If a package is returned to our warehouse due to non-collection or refusal, no refund will be issued in accordance with our Return & Refund Policy.

Customs, Duties & Taxes

International shipments may be subject to import duties, customs fees, or taxes imposed by your local government.
These charges are the customer’s responsibility and are not included in our product prices or shipping costs.

Force Majeure & Unforeseen Delays

We are not liable for shipping delays caused by circumstances beyond our control, including but not limited to:

  • Customs inspections,

  • Weather conditions,

  • Strikes or labor disruptions,

  • Global events, pandemics, or natural disasters.

Contact

For any shipping-related questions or issues, please contact us at info@furtasticfindspetboutique.com.
Our team will respond within 24–48 hours and do our best to assist you.